Bad postal response

To the editor:

On April 5, I filed a form online to complain about a worker at one of our local post offices. The clerk was wearing her mask under her nose.

The next morning, I got a call just after 9 from a man who asked if I made the complaint. He started berating me for making it, calling me — or the complaint — “stupid.” He kept saying, “They are behind a bullet-proof barrier.”

When I asked for his name, he would not give it to me. The information on my phone said “private caller,” not the U.S. Postal Service.

He kept talking about a bullet-proof barrier. Getting very upset at his verbal abuse, I hung up.

I thought there was a mask mandate for postal workers. And why is someone allowed to access my phone number and call me at home? I would assume the only ones who can access this information are post office employees at the supervisory level.

Is this the proper way to address a complaint? To me, it sounds more like retaliation and harassment of a female customer.

Evy Mayer

Have an opinion? Share your thoughts as a letter to the editor. Make your submission to letters@riverdalepress.com. Please include your full name, phone number (for verification purposes only), and home address (which will not be published). The Riverdale Press maintains an open submission policy, and stated opinions do not necessarily represent the publication.