Home ends water crisis
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Anne Clancy Kelly said she brought her mother-in-law, who resides at Schervier, to her home to shower during the emergency but that her mother-in-law weathered the situation “fine.”
“Her aides were extremely attentive making sure she was hydrated,” Ms. Kelly said via Facebook. “I really do feel almost as bad for the aides as I did for the patients. From what I observed, their workload increased significantly.”
In a phone call, she added, “Losing water for a week when you have varying degrees of inconvenience is a hardship.”
Both Ms. Amerman and Mr. Beato praised their staff for hard work during the emergency, describing it as a difficult period.
“This was very hard for the staff,” said Ms. Amerman. “That doesn’t negate at all how difficult it was for the patients. But when it’s your responsibility to ensure the safety of these people and you’re not able to solve the problem, it’s really pretty heartbreaking.”
Mr. Beato said while Schervier ordered extra water and cleaning supplies and staff members worked overtime, the facility discussed back-up plans with the state DOH.
He said an evacuation was under consideration, but deemed unnecessary when the state DOH concluded no residents were at risk.
“When you’re dealing with the elderly and you’re dealing with people who don’t do well with change, you really try to maintain their lifestyle to the best of your ability,” Mr. Beato said.
The CEO added New York Fire Department staff visited Schervier to discuss tapping a street hydrant as a source of water as another back-up plan.
“I think that in any organization, when you have an emergency situation, all options have to be on the table,” Mr. Beato said.
Ms. Hayes said while some of her neighbors were angry during the emergency, her childhood in suburban North Carolina gave her perspective on the week.
“Hot water was a convenience down there,” Ms. Hayes said.
A previous version of this story said Edna Hayes used a compact stove to warm water during the emergency. But spokeswoman Laura Amerman said the device was in fact an electric teakettle, which Schervier removed from Ms. Hayes' room on Jan. 16, describing it as a potential "burn risk."
“Her aides were extremely attentive making sure she was hydrated,” Ms. Kelly said via Facebook. “I really do feel almost as bad for the aides as I did for the patients. From what I observed, their workload increased significantly.”
In a phone call, she added, “Losing water for a week when you have varying degrees of inconvenience is a hardship.”
Both Ms. Amerman and Mr. Beato praised their staff for hard work during the emergency, describing it as a difficult period.
“This was very hard for the staff,” said Ms. Amerman. “That doesn’t negate at all how difficult it was for the patients. But when it’s your responsibility to ensure the safety of these people and you’re not able to solve the problem, it’s really pretty heartbreaking.”
Mr. Beato said while Schervier ordered extra water and cleaning supplies and staff members worked overtime, the facility discussed back-up plans with the state DOH.
He said an evacuation was under consideration, but deemed unnecessary when the state DOH concluded no residents were at risk.
“When you’re dealing with the elderly and you’re dealing with people who don’t do well with change, you really try to maintain their lifestyle to the best of your ability,” Mr. Beato said.
The CEO added New York Fire Department staff visited Schervier to discuss tapping a street hydrant as a source of water as another back-up plan.
“I think that in any organization, when you have an emergency situation, all options have to be on the table,” Mr. Beato said.
Ms. Hayes said while some of her neighbors were angry during the emergency, her childhood in suburban North Carolina gave her perspective on the week.
“Hot water was a convenience down there,” Ms. Hayes said.
A previous version of this story said Edna Hayes used a compact stove to warm water during the emergency. But spokeswoman Laura Amerman said the device was in fact an electric teakettle, which Schervier removed from Ms. Hayes' room on Jan. 16, describing it as a potential "burn risk."
Keywords
Schervier, Department of Health, Department of Environmental Protection, Shahrigian
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